Introducing the Active World app: Your self-managed personal portal

To make managing your classes a breeze, and to keep you updated on your little one’s progress, we’ve launched the Active World app to all BK’s Swim members.

The app is your self-managed personal portal that’ll allow you to:
• Book new classes
• View upcoming classes
• Advise of your child’s non-attendance and book make-up classes
• Track learning pathways and progression
• Send and receive messages to the centre staff
• Manage personal and billing details

 

How to get started as an existing member:
• Download the Active World app on the App store or Google Play
• Enter your centre’s code:
o O’Connor: BK_OCONNOR
o Clyde North: BK_CLYDENORTH

 

If you’re an existing member, we’ve already set your account up! All you need to do is:
• Tap ‘Forgot Password’
• A link will be sent to the email you have registered with us for you to reset your password
• Jump back into the app, enter your password and you are all set!

Download the Active World App from respective store below


     

We’ve also got a short video that shows the above steps:

Plus, a list of frequently asked questions. You can view here